You haven’t disappeared, you just may have moved off the charts because other songs in your selected genre received more reviews with better ratings. We have numerous songs reviewed daily and other songs may have been ranked higher than yours. Your song is still eligible for review and may again appear in a Top 10.
A song reaches the Top 10 charts based on its recent activity on Broadjam. There are a number of factors that determine a song’s ranking, including song plays, downloads, reviews, star ratings and other activity as well, all of which is calculated daily. In order to keep this system as fair and objective as possible, we cannot reveal, specifically, how the algorithm is calculated.
If you are having problems locating your song in the Top 10 chart please make sure you are checking the correct category (i.e. genre, region, production, etc.) However, our Top 10 lists change daily, if a few days have passed since the email was sent you may no longer be listed in the top ten.